IT has become the backbone of every enterprise and small business. Even on the personal level too, we can’t ignore the importance of IT. Hence, IT support services have an important role to play in the coming year. Understanding the importance, software developer and manufacturer companies are outsourcing their IT support services to Microsoft Certified technical groups.
IT support services are available for versatile segment of users. These services are available on both remote and on site-visit basis. Customer oriented enterprises are offering, IT support services in a user-friendly and cost-effective manner.
Significant role of IT support services includes:
• Intellectual counseling on the primary stage
• Optimization of the system/Server performance
• Development of qualitative IT infrastructure
• Tighten the security aspect
• Effective data backup management
• Installation of compatible software
• Perform consistent monitoring of client’s server or system
Categories of IT support services
• Support for operating system
• Support for Internet networking
• Support for Migration of system/application software
• Support for Exchange server and email client
• Support for security patches
• Support for data backup
Selection of suitable IT support services is an essential part of your business if you want to gain absolute peace of mind. In turn, you will be able to focus deeply on your business and survive in the increasing competition. Brand specific IT support services are also available like Dell support, HP support and so on.
Active directory –a property modifier
Active directory is the protocol which provides the platform to manage the network environment. Microsoft has done enough amendment to simplify the use of Active Directory in terms of management, migration and deployment.
Important feature of Active Directory include:
• Permission of X.500 close user group professional in the same company.
• Inception of secure data management
• Presence of hierarchical system allows the system administrator to have clean information of individual user accounts
• Object-targeted storage organization, allows easy access for information from anywhere in the network.
Benefits of Active Directory
• Organizations are able to perform their regular business operating while switching over from one network to other network platform.
• Users don’t have to do much amendment in the existing network.
• Existing user accounts and resource permission will be self migrated.
• Services and application running on the existing platform would also get migrated without any effort.
Deployment of Active Directory
User should follow the below suggestion to formulate Active directory over the new server platform.
• Test and verify the deployment process.
• Against the Forest Root create a DNS.
• Create the Forest Root.
• Map a new Regional Domain.
• Import your valuable data from other sources.
Active directory is the protocol which provides the platform to manage the network environment. Microsoft has done enough amendment to simplify the use of Active Directory in terms of management, migration and deployment.
Important feature of Active Directory include:
• Permission of X.500 close user group professional in the same company.
• Inception of secure data management
• Presence of hierarchical system allows the system administrator to have clean information of individual user accounts
• Object-targeted storage organization, allows easy access for information from anywhere in the network.
Benefits of Active Directory
• Organizations are able to perform their regular business operating while switching over from one network to other network platform.
• Users don’t have to do much amendment in the existing network.
• Existing user accounts and resource permission will be self migrated.
• Services and application running on the existing platform would also get migrated without any effort.
Deployment of Active Directory
User should follow the below suggestion to formulate Active directory over the new server platform.
• Test and verify the deployment process.
• Against the Forest Root create a DNS.
• Create the Forest Root.
• Map a new Regional Domain.
• Import your valuable data from other sources.
When you browse Internet, you always write alphanumeric address in the address bar. You write these type of addresses because these are easy to remember. The main point is that any server address is in the form of IP address. Then there arises the need of translating these alphanumeric addresses in the IP addresses. Here comes the role of DNS Server. DNS Server does the task of translating the alphanumeric address into the IP address. This server is required when you write any website address in the address bar or you click on any link. Before the installation of DNS Server, you should have the information about your domain name, the IP address and host name of each server for which you want to provide name resolution.
If you want to configure your computer as a DNS Server, then the following conditions should be fulfilled:
Your operating system should be configured in the correct way. DNS service is based on the correct configuration of the operating system and its services, in case you are using the Windows Server 2003 family. You have to allocate the available disk space. All the existing disk volumes should use the NTFS file system.
If you want to install DNS Server, then follow these steps:
Click on the Start, click on Control Panel and then click on the Add or Remove Programs. After this, click on Add/Remove Windows Components. Then open the Windows Components Wizard. In the Components, pick out the Networking Services check box and then click on the Details. In the Subcomponents of Networking Services, pick out the Domain Name System (DNS) check box, click on OK and then click on the Next. If you are prompted, then type the full path of the distribution files and then click on OK. In this way DNS Server will be installed on your system.
If you want to configure your computer as a DNS Server, then the following conditions should be fulfilled:
Your operating system should be configured in the correct way. DNS service is based on the correct configuration of the operating system and its services, in case you are using the Windows Server 2003 family. You have to allocate the available disk space. All the existing disk volumes should use the NTFS file system.
If you want to install DNS Server, then follow these steps:
Click on the Start, click on Control Panel and then click on the Add or Remove Programs. After this, click on Add/Remove Windows Components. Then open the Windows Components Wizard. In the Components, pick out the Networking Services check box and then click on the Details. In the Subcomponents of Networking Services, pick out the Domain Name System (DNS) check box, click on OK and then click on the Next. If you are prompted, then type the full path of the distribution files and then click on OK. In this way DNS Server will be installed on your system.
It is a well-known fact that TCP port 3389 is used by Terminal Server and Windows 2000 Terminal Services for client connections. Alteration in this port is not recommended by Microsoft. But you can change this port. You have to perform this task carefully, otherwise you will face serious problems.
You have to give more concentration while modifying the registry. If you want to change the default port, then you have to follow these steps:
You start with the task of running Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp. Then you have to find the port number subkey and notice the value of 00000D3D, hex is for 3389. After this, you have to change the port number in Hex and save the new value.
If you want to change the port for a particular connection on the Terminal Server, then follow these steps:
You have to run Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\connection. After this, you have to find the port number subkey and notice the value of 00000D3D, here hex is for 3389. Then you have to change the port number in Hex and save this new value.
After performing this, you have to make alteration in the Port on the Client Side. Follow these steps to perform this:
You have to open Client Connection Manager. Then on the File menu, click on New Connection and then create the new connection. After executing the wizard, you will view a new connection listed there. Then you have to ensure that new connection is highlighted. After this, on the File menu, click Export. Then you have to edit the .cns file using Notepad. You have to make modifications in the server port, Server Port=3389 to Server Port= new port number, that you had specified on Terminal Server. Now import the file back into Client Connection Manager. Then you will be demanded to overwrite the current one. If it has the same name, then overwrite it. In this way, you will receive a client that has the correct port settings to match your Terminal Server settings.
You have to give more concentration while modifying the registry. If you want to change the default port, then you have to follow these steps:
You start with the task of running Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp. Then you have to find the port number subkey and notice the value of 00000D3D, hex is for 3389. After this, you have to change the port number in Hex and save the new value.
If you want to change the port for a particular connection on the Terminal Server, then follow these steps:
You have to run Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\connection. After this, you have to find the port number subkey and notice the value of 00000D3D, here hex is for 3389. Then you have to change the port number in Hex and save this new value.
After performing this, you have to make alteration in the Port on the Client Side. Follow these steps to perform this:
You have to open Client Connection Manager. Then on the File menu, click on New Connection and then create the new connection. After executing the wizard, you will view a new connection listed there. Then you have to ensure that new connection is highlighted. After this, on the File menu, click Export. Then you have to edit the .cns file using Notepad. You have to make modifications in the server port, Server Port=3389 to Server Port= new port number, that you had specified on Terminal Server. Now import the file back into Client Connection Manager. Then you will be demanded to overwrite the current one. If it has the same name, then overwrite it. In this way, you will receive a client that has the correct port settings to match your Terminal Server settings.
A print server is basically a computer that is connected with the printers or print devices. It is composed of an operating system like Windows XP, Vista and client computers. Client computers send requests to the print server and it fulfills those requests. It processes these requests on the first come first serve basis. Now let us discuss about the wireless print server. Due to the wireless print server, one or two printers can be easily shared across a WiFi network. These are available in both 802.11b and 802.11g varieties for home networks. Advantages of wireless print servers are as follows:
It permits that printers can be positioned anywhere, but within the network range. For performing a print job, it is not required that the computer always be turned on. It has the facility to transfer the work of a printer to another one present in the network. This feature also increases the performance of the printers. Administrators can alter the computer names and other settings, without assembling the network printing settings.
USB 1.1 or USB 2.0 is normally used for connecting the wireless print server with the printers. The print server itself can be linked with a wireless router over WiFi. For completing the initial configuration of the device, you have to install the setup software on one computer. This software is present on the CD-ROM, which is included with the print server products. Like network adapters, wireless print servers should be configured with the correct network name and encryption settings. A client software should be installed on each computer demanding the use of a printer.
This post provides print server support for Microsoft windows Vista operating system and provide steps by steps solution to fix multifunction print server
The Minolta Di450 all-in-one machine is meant for high-capacity printing applications such as printing multiple documents with many pages in rapid succession for a home or office computer network. If you want all of the computers on your network to be able to access the Minolta printer individually, you can set up a print server by using the built-in networking features of the Microsoft Windows Vista operating system.
Insert the software installation disc that came with the Minolta Di450 printer into the computer on your network that is closest to the router. Follow the instructions that will pop up on the computer screen to install the Minolta printer software.
Take an Ethernet cable and connect one end into the Ethernet port on the back of the Minolta Di450 printer. Connect the other end into an open Ethernet port on the back of your network's router.
Open the "Start" menu on the computer where you installed the Minolta software. Click on the icon labeled "Control Panel." Scroll through the options and locate the icon labeled as "Network and Sharing Center." Double click the icon to bring up a new window. Click on the "View Computers and Devices" link at the left side of the window.
Click on the blue button labeled "Add A Printer" at the top of the window. Click on the "Add a Network Printer" button, then click on the "Next" button at the bottom of the window. Wait for the list of available printers to appear on the menu screen. Click on the Minolta printer, then click on "Next." Click "OK" to finish the process.
Close the "Network and Sharing Center" window. Access the other computers on the network that will need to use the Minolta printer and repeat the process of adding the printer in the "Network and Sharing Center" menu.
The Minolta Di450 all-in-one machine is meant for high-capacity printing applications such as printing multiple documents with many pages in rapid succession for a home or office computer network. If you want all of the computers on your network to be able to access the Minolta printer individually, you can set up a print server by using the built-in networking features of the Microsoft Windows Vista operating system.
Insert the software installation disc that came with the Minolta Di450 printer into the computer on your network that is closest to the router. Follow the instructions that will pop up on the computer screen to install the Minolta printer software.
Take an Ethernet cable and connect one end into the Ethernet port on the back of the Minolta Di450 printer. Connect the other end into an open Ethernet port on the back of your network's router.
Open the "Start" menu on the computer where you installed the Minolta software. Click on the icon labeled "Control Panel." Scroll through the options and locate the icon labeled as "Network and Sharing Center." Double click the icon to bring up a new window. Click on the "View Computers and Devices" link at the left side of the window.
Click on the blue button labeled "Add A Printer" at the top of the window. Click on the "Add a Network Printer" button, then click on the "Next" button at the bottom of the window. Wait for the list of available printers to appear on the menu screen. Click on the Minolta printer, then click on "Next." Click "OK" to finish the process.
Close the "Network and Sharing Center" window. Access the other computers on the network that will need to use the Minolta printer and repeat the process of adding the printer in the "Network and Sharing Center" menu.
This post provides print server support to fix print server problems, If you have problem with your print server listed below you can get troubleshooting via this post.
1) If the printer is printing "garbage" characters, go to step 7b).
2) If there is a Windows error message when printing then, consult Windows Server Support.
3) Try printing from another computer. If this is successful, then there is a problem with your computer configuration, not the print server. Consult the computer and operating system documentation.
4) Turn off the print server, then turn it on. Test whether print server works.
5) Run the print server Setup Wizard. (Start > Programs > NETGEAR Print Server > NETGEAR Print Server Setup Wizard.)
6) For PC users, In the "Network Protocols on this PC" one of the three protocols must read "installed".
7) Click Next in the Wizard. If the print server is on the list found then:
(Retest your printer if you make changes to any of the following.)
7a) Check the print server's IP address. If it is 0.0.0.0, then the printer is not recognized. Unless you have a router, the print server's IP must be on the same segment. To set the IP, click Next until you see the TCP/IP screen. If you have a DHCP server on your network, select Obtain IP Address Automatically. Otherwise, click Fixed IP Address, and Suggest New Values. Click Next and Finish to exit the Wizard.
7b) If the printer does not match the printer driver in the operating system then run the Add Printer Wizard. (As described in the product manuals.)
7c) If the printer driver is PSName_Px, then run the Add Printer Wizard, or change it to the print server port.
7d) Disable the printer's bidirectional feature, if it's turned on.
8) Else, if the print server is not found:
8a) Click Refresh.
8b) Make sure you can access other places from your computer. If you can't, then troubleshoot computer or Internet connectivity.
8c) If you are running a software firewall, disable it, and use the NETGEAR firewall, instead. (It's almost certain to be faster.) This includes the Windows XP firewall — which may have been turned on during Windows upgrade or installation without you being aware of it. See Firewalls that Conflict with NETGEAR Such as Windows XP — unless you know for certain this feature isn't on.
1) If the printer is printing "garbage" characters, go to step 7b).
2) If there is a Windows error message when printing then, consult Windows Server Support.
3) Try printing from another computer. If this is successful, then there is a problem with your computer configuration, not the print server. Consult the computer and operating system documentation.
4) Turn off the print server, then turn it on. Test whether print server works.
5) Run the print server Setup Wizard. (Start > Programs > NETGEAR Print Server > NETGEAR Print Server Setup Wizard.)
6) For PC users, In the "Network Protocols on this PC" one of the three protocols must read "installed".
7) Click Next in the Wizard. If the print server is on the list found then:
(Retest your printer if you make changes to any of the following.)
7a) Check the print server's IP address. If it is 0.0.0.0, then the printer is not recognized. Unless you have a router, the print server's IP must be on the same segment. To set the IP, click Next until you see the TCP/IP screen. If you have a DHCP server on your network, select Obtain IP Address Automatically. Otherwise, click Fixed IP Address, and Suggest New Values. Click Next and Finish to exit the Wizard.
7b) If the printer does not match the printer driver in the operating system then run the Add Printer Wizard. (As described in the product manuals.)
7c) If the printer driver is PSName_Px, then run the Add Printer Wizard, or change it to the print server port.
7d) Disable the printer's bidirectional feature, if it's turned on.
8) Else, if the print server is not found:
8a) Click Refresh.
8b) Make sure you can access other places from your computer. If you can't, then troubleshoot computer or Internet connectivity.
8c) If you are running a software firewall, disable it, and use the NETGEAR firewall, instead. (It's almost certain to be faster.) This includes the Windows XP firewall — which may have been turned on during Windows upgrade or installation without you being aware of it. See Firewalls that Conflict with NETGEAR Such as Windows XP — unless you know for certain this feature isn't on.
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